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Assistant
Manager - Claims - & new jobs listed for the day
Position
Description
Job
Responsibilities:
-
Drives Basic Hygiene on the operations floor and build culture for the same
-
Driving Cost Reduction Agenda in the Processes with Automation Opportunities,
Productivity Enhancement Opportunities and Cross utilization of resources
-
Assist the New Hires & Tenured Staff to meet the Productivity and Quality
goals.
-
Manage team and ensure quality and productivity targets are met and exceeded
-
Motivate and engages team members and maintains attrition within thresholds
-
Provide coaching and feedback to team members to enable them to improve their
performance and focus on their career pathing and advancement within the
organization
-
Assist new hires such that they are productive on the floor in the shortest
possible time frame
-
Build systems to ensure no escalations
and is prompt in responding to escalations
-
Provide inputs to Leadership on process gaps that exist
-
Ensure compliance with internal policies and procedures, external regulations
and information security standards
- Be
sensitive and aware of the Organizational priorities towards Change &
Innovation and Cost Optimization
-
Works independently with minimal direction and is very high on execution and
adherence to timelines
-
Takes initiative to understand the process and keeps himself updated on the
important changes in the business and the Healthcare industry
-
Builds strong relationship with onshore counterparts and support functions and
utilizes the relationship to maximize the results for OGS
-
Handles the MIS and reporting needs with accuracy and timeliness
- Is
eager to take on more responsibilities and should be able to execute the adhoc
tasks
Requirements
To be
considered for this position, applicants need to meet the qualifications listed
in this posting.
Eligibility
Criteria:
- 5+
years of experience in the operational role with at least 2 years in TL/AM
experience(preferably Claims Processing background)
-
Should be comfortable working in Gurgaon and noida location.
-
Team size – 25 plus
-
Shift timing – 5.45PM/8.45PM
-
People management experience & strong orientation towards customer service
-
Highly organized and proactive; able to meet deadlines in a fast-paced
environment
-
Excellent oral and written communication skills
-
Computer proficiency MS Office with knowledge of advanced excel and PowerPoint
See
more at: http://www.customeriskinginc.com/
How to Apply? Apply Online
Apply Here By Choosing Multiple Job Codes
Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com
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