Thursday, August 5, 2010

IT Database Specialist

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The role of the IT Database Specialist is to manage, design, install, monitor, maintain, and performance tune production databases while ensuring high levels of data availability. The role is also responsible for developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software. Other key responsibilities include:
working with application development staff to develop database architectures, coding standards, and quality assurance policies and procedures;
create models for new database development and/or changes to existing ones;
install and configure relevant network components to ensure database access as well as database consistency and integrity;
respond to and resolve database access and performance issues;
assessing and develop long-term strategic goals for production databases in conjunction with data owners and department managers; and
participate in the design and implementation of short- and long-term strategic plans to ensure capacity meets existing and future requirements.
Experience and qualifications will include:
tertiary qualifications in IT or equivalent;
five years DBA experience in MS SQL or similar;
strong experience in tuning MS SQL as well as managing Analysis and Reporting Services;
current knowledge of Windows servers and operating systems in a large corporate environment, and;
experience in managing small to medium sized projects.
Experience in Banking or Financial systems support, would be highly regarded.


IT service compliance executive

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IT service compliance executive
Excellent Large Dynamic Organisation
IT Service Delivery, QA, Governance and ITIL
Large internal IT department

Working within the IT Service Delivery team you will be expected to formulate work process improvements, develop an auditing framework relating to the Technology Division and formulate a variety of IT governance procedures. In addition you will be required to implement an audit programme for service delivery, and conduct a reviewal of legislative regulations.

Additionally you will develop and maintain the IT service catalogue, manage Known Errors and Work Arounds to ensure permanent solutions are delivered and ensure reporting requirements are met in an accurate and timely manner. Regular liaisons with external consultants, contractors, vendors and management will be required to ensure opportunities for sustainable growth are identified and subsequently capitalised on.

To be considered for this role you must have at least 5 years experience working in an IT service delivery or IT governance environment and ITIL V3 Foundations Certification. You must also have demonstrated ability in applying quality assurance principles, experience with process design and a Bachelor Degree in Information Technology/Computer Science or equivalent industry experience. Strong communication and presentation skills as well as proficiency using MS Word, MS Visio, MS Project and MS Excel are additional pre-requisite capabilities to be considered for this position.

IT Trainee

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IT Trainee

Are you a computer whiz?

Do you love IT? Do you have a passion for working with computers, and knowing how all the technical stuff works?

Kick-start your IT career


has done some study in IT:
completed a Certificate in Information Technology, and is looking to pursue further study, OR
currently studying IT at Certificate or Diploma level

has a passion for IT

is dedicated to completing a course of study in IT, and pursuing a career in the industry

works well within a team

has strong interpersonal and communication skills

has a sound knowledge of basic computer programs and databases

Recruitment Consultant


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Opportunity for an experienced Recruitment Consultant to join the team. Working in a fast paced and dynamic environment you will work independently to manage the recruitment process for multiple IT roles concurrently. You will work creatively using a wide range of methods to source high quality candidates. Using your network, job boards and internal referrals you will create a shortlist for managers. You will also participate in interviews, conduct reference checks and be involved in making offers. You will also consult to the business providing advice and contributing to the overall recruitment strategy.  
To succeed in this role you will need to be results driven and work well in a busy and dynamic team environment. Previous experience recruiting IT positions in high volumes is essential as you will need to work autonomously to meet set targets and KPIs. In particular we are looking for confident communicators and consultants who are experienced in IT recruitment who will contribute their knowledge to the business and further their career in the process. 

Digital Marketing Manager/Online Marketing Manager

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Digital Marketing Manager/Online Marketing Manager - eChannel
We are currently looking to recruit an experienced Online Marketing Manager with a strong digital marketing background to join the e Channel team. This is a new team that is being expanded to meet the needs of an emerging online sales and service channel for the business. This is an exciting new development, which is creating the foundations for a media rich e-commerce and e-care/service experience for our advertiser customers (B2B).

The role holder will be responsible for driving traffic and managing campaigns to support  eChannel. They will develop an acquisition plan, achieve buy in and implement to achieve return on investment. The role will work closely with the commercial revenue, product and retention teams to understand our advertiser needs, analyse opportunities and create a raft of marketing initiatives to meet business objectives.

A critical area for the team is to create a marketing and communications plan that will generate genuine interest, awareness and ultimately sales or service conversion. If you want to be part of a team that is making a significant difference, then this is an excellent opportunity to work with a major brand at an exciting time in its transition.

Role responsibilities:
• Develop launch awareness plan
• Implement campaign activity, including ad placements, resellers, pay per click, affiliate networks (working with business development team), online PR and email via appropriate internal teams or 3rd party agencies/suppliers
• Create and manage effective SEO plan
• Create annual and tactical marketing plans, achieving buy-in and business cases as necessary
• Working with sales, develop effective campaign plans including where appropriate landing pages, microsites etc, and implement compelling user journeys
• Chair regular forums to review cross channel activity and impacts
• Work with telesales and customer services to develop framework to support campaign activity and appropriate communications
• Implement effective small business social networks - eg Facebook, Twitter and blogs.

Role Requirements
• Experience producing marketing plans, business cases and achieving buy in
• Experience of lead generation activity, strong grasp of eCRM (inc gatekeeping marketable base)
• Highly analytical and results driven, strong commercial nous, ability to understand and interpret management information including web analytics (Omniture)
• Campaign management skills, able to implement multiple consecutive campaigns efficiently
• Campaign planning and budget management: demonstrable experience of successfully managing media selection and production budgets within new media environment
• Developing and managing affiliate model with business development, measuring and demonstrating performance
• SEO - managing SEO plan and ensuring developments are scheduled in appropriately
• Developing and managing email marketing campaigns (outbound) and pay per click
• Agency management, managing 3rd party briefing, creative, performance and budgets
Significant demonstrable marketing experience in a New Media environment. Offline marketing experience eg DM desirable
• Supplier management - agency and production house
• E-commerce experience (highly desirable)
• Experience working across multiple branded environments
• Educated to degree level min
• CIM/IDM, e-commerce training (desirable)
• Copywriting and editing (desirable)
• X-HTML, CSS, Javascript, VisualBasic, Photoshop, MVT (eg Autonomy/Omniture), Dreamweaver (desirable)

Apprentice Technical Engineer

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There’s a big, bright, new world of possibilities out there for people like you.

Best of all, we’ll guarantee you a job after qualifying. And don’t worry if you don’t live near one of our academies, as we can provide accommodation if necessary.

Once qualified, you’ll be pretty much responsible for running your own day. So you’ll need to be really customer focused and self reliant. To help you with this we encourage all our apprentices to take part in the Duke of Edinburgh Award scheme as part of your personal development.

As far as the basics are concerned, you’ll need at least four GCSEs, grade C or equivalent. By the end of the course, you’ll also need to hold a full UK driving licence.  If you haven’t learned to drive already, we’ve teamed up with the AA to offer discounts on lessons.

You don’t need previous experience. But if you do have a background in a customer-facing role, so much the better. Aside from that, we’re looking for fast learners who’ll be keen to make the most of a great opportunity.
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