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The Service Delivery Manager manages a customers fleet of business document output devices(printers, copiers, and fax machines) at customer locations with a focus to maximizing uptime,utilization, and optimization and user satisfaction while minimizing costs. IT centric, enabling,communication with the Customer IT Department resources. Understand Networks and Utilize MDS technology: TRAC, FMAudit, Oracle and various PS tools. Communicate account Business Process Opportunities to the Sales and Professional Service Teams. Assists other site team members in developing, implementing and managing ongoing fleet operations.
Keywords:Oracle Application Database,Database Administrator Oracle Database
