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Performing
order management for WorldPayTotal/YESpay/Zinc customers
Liaising
with Merchants for missing information or order related details
Sending
required terminal information to Banks and assisting in set up at their end.
Assigning
task to Support for accomplishing set up on servers.
Providing
relevant details to partners/merchants for setting the terminals.
Deal
with the changeovers of existing customers.
Co
ordinate with Internal departments to resolve the customer issues.
WorldPayTotal
Involved
in setting terminals for WorldPayTotal clients.
Liaising
with Gateshead office in completing the set up.
Assigning
the set up to support team and providing the necessary setup details to
Gateshead office.
Key
Relationships:
Internal
: Order Processing Team, Operations & Support Dept, Internal Sales Team, UK
sales team, WorldPayTotal team, Customer Contract Centre UK team.
External
: Acquirer:- Customers and Partners.
Skills
& Experience
Our
Personality and Behaviours
Work
Smart – We’re constantly curious, looking for brilliantly simple solutions and
we make things happen and achieve amazing results.
Be
Spirited – We are passionate about payments, our customers and colleagues. We
are resilient and courageous in our thinking and actions.
Be
Supportive – We care about each other, our customers and our company and we are
open and direct in our approach. We are always striving to do the right thing
in the right way.
Graduate/Post
graduate with good communication skills.
Have
worked in a similar customer facing operations role.
Good
command over MS Excel & Powerpoint.
Ability
and desire to work in a team and contribute towards the overall growth of team.
How to Apply? Apply Online
Apply Here By Choosing Multiple Job Codes
Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com
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