Thursday, November 5, 2015

Processing Officer

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Processing Officer & new jobs listed for the day


Processing Officer Account instructions are reviewed and processed at the agreed Services Level Standards and within the necessary control environment. Ensure the responsible controls for Account Opening are followed and strictly enforcedDeliver a customer experience that is professional and timelyComplete necessary data entry in bank systems to facilitate Account Opening activitiesReview Account Opening documents received to ensure receipt of all required information and that they are appropriately authorisedProcess required information into the system in order to establish the customer and their accountsReceive and action all Account Opening requests within the agreed SLAAssist with the production of department MIS and reporting Experience0-3 years experience in banking operation, Operational process managementShould have good comprehension skills be attentive to detailsShould have good communication skillsShould be able to make sound decisions based on information on handCustomer focussedDemonstrated strengths across Risk/Controls and Client ExcellencePayments processing experience preferred SkillsKnowledge of Microsoft Office Applications (Excel, Word, PowerPoint)Good oral and written communication skills (call outs to customers)Good customer service skills, service orientedAttention to details, high level of accuracy and productivityMeticulous, with good initiative independence, communication skills Professional AttributesAble to maintain good rapport with peers and supervisorsValues attendance and punctualityStrictly observes deadlines and cut-off times Personal AttributesGood comprehension skillsHas decision-making abilitiesValues integrityOrganized and systematicHardworking and patient OtherIncumbent will be required to work a shift that incorporates Australian Business hoursIncumbent will be required periodically to assist with system testing for technology upgrades and Business Continuity Planning (BCP). Some testing will occur on weekends


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Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com

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