Online Technical Support Process-Job Code: CIK-2109

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Take inbound calls to provide the customer with technical assistance. Provide front-line technical support to end users on system and application support.Receive requests from end users via telephone, Intranet, or email.Create trouble tickets and prioritize requests.Track & document activity and problem resolutions as well as resolve moderately complex to complex requests, such as problems with proprietary applications or the more difficult technical problems.

Keywords:Entry level, technical, IT, tech, TSE, BPO, support,Performance Management, Relationship Manage

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Project Manager - Renewable Energy-Job Code: CIK-2108

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Requires visits to various projects locations. May include frequent or unexpected overnight travel to customer facilities, may include auto, air, rail travel.Technical/Job Skill Qualifications - The candidate must meet the following minimum qualifications and have demonstrated the following technical or job skills:Outstanding planning and organizational skills, and the ability to prioritize.Effective interpersonal, written and oral communication skills.

Keywords:Renewable Energy, geothermal

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R& D Intern-Job Code: CIK-2107

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Talented, hard-working team player possessing creativity, strong analytical skills, initiative and a commitment to excellence.Support all technician level activities in operating high temperature and high pressure pilot line.Setting up and running experiments under supervision, operating laboratory / pilot scale reactors,unit-operations equipment, trouble-shooting on mechanical and process equipment (pumps, valves,furnace), instruments and auxiliary equipment troubleshooting, lab maintenance and keeping detailed records of experimental parameters and results. Being able to lift up to the legally allowed weight-limit, and extreme dexterity with hands in putting things together (pipe fittings, tubing, valves, instruments, connecting and dis-connecting gas cylinders, collecting gas and liquid samples in samplecylinders, sensitive glassware, measuring small amounts of chemicals, pressure-testing,etc.)

Keywords:Clinical Research Marketing

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Windows Administrator-Job Code: CIK-2106

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Install, maintain, and troubleshoot Windows operating systems and applications for production,development and testenvironments.Provide common and advanced system administration functions for local and remote systems including user administration, automation, patch management, backup and restore, capacity/log monitoring,clustering and replication.Install and maintain server class hardware. VMware/VSphere/ESX setup, configuration and general 
management.Day to day hardware server and software support of Production, development, and QA environmentsincluding break/fix, performance troubleshooting, and supporting application troubleshooting.Provide support of Windows Active Directory services, domain controller maintenance, creation and administration,Windows servers; desktop device support.

Keywords:windows, system administrator, windows administrator.

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Software Engineer-Job Code: CIK-2105

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Develop rich client web and Windows based applications using the latest version of .NET.Develop rich application using AJAX & WPF Work with management and technical leads to develop cutting-edge applications.Develop unit tests and build scripts to support continuous integration for your applications for bug free releases.Stay on top of technology and share your knowledge with others.Take advantage of our weekly time research to experiment with new technologies, tools and techniques.Maintain your applications to continuously add improvements.Assist with maintaining and enhancing Zywave product suite.

Keywords:Software Developer, Programmer, Developer

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