The Research Manager provides support and manages most aspects of a research project that is assigned, including proposal development, project direction and reporting.
Work with account executives, other research staff and operating departments to assist with design sample selection, data collection, analysis and reporting procedures that meet the client’s information requirements and expectations.
Develop data collection and sample screening instruments. Test quality of data collection and sample screening instruments, including paper and computer-based forms.
Provide instructions, guidance and supervision to operating departments regarding the day-to-day management of the research project. Monitor study performance in terms of schedule, quality and costs. Communicate study progress and issues to account executive and client.
Develop specifications for data processing and tabulation. Prepare reports and presentations to communicate the study findings to the client with guidance/input from Account Executive/ Senior Research staff.
Prepare budgets and proposals (if appropriate), with guidance from Account Executive/Senior Research staff, to be submitted to existing and/or potential clients.
Experience & Skill Responsibilities:
2 – 4 years progressive experience in survey research. Knowledge of Financial Services and Insurance industries a plus.
Knowledge of quantitative and qualitative survey research procedures, including sample design, data collection, data processing, analysis and reporting.
Ability to manage a large, complex research project and/or several research projects simultaneously in an environment with schedule, cost and resource constraints.
Effective and concise written and oral communication skills.
Ability to communicate to and work effectively with administrative, research and operating department staff.
Ability to communicate project operations issues to clients and to effectively manage client expectations.
Ability to communicate research procedures and findings to clients in reports and presentations.
Proficiency with Microsoft Office Suite, especially Excel and PowerPoint.
Proficiency with statistical data package such as SPSS or SAS is a plus.
Education:
BA/BS with concentration in social sciences, mathematics, business, or marketing.
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