Friday, November 29, 2013

Order Entry Coordinator

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Order Entry Coordinator

Working Together for a Better Tomorrow


Great innovations start with the people that are passionate and skilled enough to create them. As a diversified health and well-being company, Philips focuses on improving people’s lives through those timely and meaningful innovations. A market leader in Healthcare, Lighting, and Consumer Lifestyle       solutions.

We challenge you to join Philips Lighting as a Bilingual Order Entry Coordinator within Philips Lighting where you will WOW our customers using your great communication skills and focus to detail in providing the best in class customer service! As part of our inside sales team you will contribute to providing the right data, and approach which will change the way we do business and make a difference for our customers.
You will work directly with our agents and Philips US team members creating solutions and answer to all their questions and needs. This position plays the role of order entry sales support in our organization working with all internal departments to ensure customer satisfaction for numerous needs. 
Responsibilities:
Support all customer order requests, including replacement parts  

Order maintenance

Provide basic product technical support

Support basic quality requests

New order entry

Troubleshoot customer issues/needs

Investigate and process basic debit and credit issues for customers

Support sales force for product inquiries

Support sales force for order inquiries

Product sample process

Process basic warranty claims on Marketing calls


Your Team

You will be reporting to our Inside Sales Supervisor and will be part of a team of 6 people.


Candidate Qualifications

Minimum Education Level:  High School or Diploma

College graduate in Business Administration preferred

Must possess order entry and customer service experience

Must be computer literate and possess above average computer skills and proficiency in Microsoft Office applications

Must possess the ability to multi-task and prioritize

Must possess excellent interpersonal and communication skills

SAP experience;

Ability to communicate in both English and in French

 
And, because we work so hard to take care of the world around us, we realize that it is also important to take care of you. We pride ourselves on providing an environment that supports work-life balance, health & well-being and continuous learning – because making a difference begins right here, where you come first.


Enjoy endless opportunities to learn, and develop your career in the directions to which you aspire.


Are you passionate about making a meaningful difference in this role?

Get started and apply now! How to Apply
Apply Online           
Apply Here By Choosing Multiple Job Codes




















                              

Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com

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