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To provide second level technical
support to the end user of the agency's computer and equipment, including
software, hardware. To provide direct support to divisional management teams
for planning and contract and proposal support.
Proactively monitor and provide direct end user
hardware and software support to all end users
Document and follow up with hardware and
software issues
Troubleshoot technology problems according to
escalation protocol
Maintain hardware and software inventory
Configure and distribute hardware
Assist in testing new hardware and software
prior to implementation
Stay abreast of new technologies
Document software license compliance
Install/upgrade operating system and standard
workstation software
Provide technology training and user assistance
Assist director with day to day operations in
their assigned divisions working with the ED and management team
Assist in the selection, contract negotiation,
installation, and support of the division's MIS resources including hardware,
software and communications
Provide project management for assigned
divisional technology projects
Monitor compliance with CHS MIS standards and
policies
Ensure division's compliance with security
policies for data and software
With Quality Improvement, ensure that contract
and outcome reporting tools are consistently maintained throughout the
divisions and meet statewide standards
Assist in developing Quality Improvement
measures for information technology
Provide new staff orientation on MIS procedures
Provide telecommunications support
Assist in the development of MIS documentation
Prior network design and troubleshooting
experience
Good interpersonal skills, problem solving
skills with the ability to work independently Ability to manage multiple tasks
and conflicting priorities
Ability to communicate on a non-technical
level,to learn new skills quickly and take the initiative
Strong customer service skills
MIS Report , Data Analyst
How to Apply
Apply Online
Apply Here By Choosing Multiple Job Codes
Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com
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