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Are you a natural leader? Do you like leading a
team of telesales reps to help them be the best they can be? If you are looking
for an opportunity to work with an up and coming company as a team lead
demonstrating how to sell while leading others.
As a Telesales Team Leader, you will work with
telesales team members to provide inspirational leadership, motivation, soft
skills and sales coaching. Provide specific sales training, call monitoring,
production tracking, & constructive feedback to team members on a daily
basis to increase their sales skills & improve overall production.
Job Responsibilities:
Lead a team of 12-18 Telesales Representatives
to improve overall productivity and efficiency of the team while creating a
positive & competitive work environment.
Review both live and recorded sales calls with
team members, provide feedback to enhance sales skills and document coaching
sessions appropriately.
Deliver & train all team members on new
marketing material, sales promotions, call flow, technical elements, and
product awareness.
Conduct training sessions with new team members
on new products, processes and sales techniques.
Review production with team members in
one-on-one coaching sessions while detailing specific action plans for
improvement.
Conduct team meetings, team competitions &
reward team members for their accomplishments while fostering a professional
work environment.
Ensure schedule adherence along with call
coverage and attendance guidelines.
Help to recruit, hire, and train new team
members for the Telesales Channel.
Coordinate with other Telesales Team Leaders to
ensure proper culture & growth of the channel overall. Teamwork between our
leadership team is critical.
Communicate personnel analysis, production
issues, non-production concerns, or any other imperative matters with the
Telesales Channel Leader.
Communicate all new process changes and
compensation adjustments to team members in a timely manner.
Implement & execute detailed plans to;
increase production, improve efficiency, reduce fallout/pullbacks, increase
sales closing rates, and maintain call quality assurance.
Help team members set production goals & put
a plan together to achieve their goals.
Other duties as assigned.
JOB REQUIREMENTS
Minimum Qualifications:
Proven capability within a results-oriented Team
Leader role.
Passionate & successful sales expert with a
history of teaching sales skills.
Minimum of 3 years experience in telephone sales
with knowledge of sales flow, psychology of sales, and technical components of
sales.
Minimum of one year in a Telesales Leadership
role.
Excellent computer, organizational, written, and
verbal communication skills.
Must be flexible with work hours, available to
work nights & weekends.
How to Apply
Apply Online
Apply Here By Choosing Multiple Job Codes
Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com
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