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Performs maintenance and changes in firewalls as
required.
Implementation of new firewalls as required.
Assists with troubleshooting network connectivity
as it relates to firewalls.
Utilizes change management, request, and ticketing
systems, documents status updates and problem resolutions.
Complete All assignments in a timely manner with an
acceptable level of quality
Maintains documentation related to work area
Completes network change requests.
Follows documented processes, procedures and
policies.
Performs customer service duties and responds to
customer and project requests as defined by management.
Other related duties assigned as needed.
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Qualifications/Requirements
Bachelor's degree and with 3 to 4 years of
operational experience administering Firewalls
3 or more years networking/firewall background.
Must have networking TCP/IP routing experience
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Desired Characteristics
In-depth experience in security aspects of multiple
platforms, operating systems, software, communications and network protocols is
desired.
Demonstrated competency in verbal, written, and
presentation communications and interpersonal understanding.
Demonstrated ability to understand customer's
business needs. - Demonstrated leadership of work teams/groups
Demonstrated ability to work with all levels of
employees.
Must be highly motivated and able to work
effectively under minimal supervision in a fast-paced environment
Must be team-oriented, placing priority on quality
and the successful completion of team goals
Demonstrated organization and planning skills that
include: time management, project coordination and management, and the ability
to handle multiple deadlines and associated pressures.
Demonstrated competency in developing effective
solutions to business problems.
Demonstrated ability to analyze problems and to
make decisions.
Demonstrated concern for quality, self-starter,
flexible, and ability to work independently.
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