If you have call center experience and are looking for an engaging consultative role where you'll receive outstanding training in the s resolution of problems and fulfillment of services for marketing consultants.
As one of our Solutions Center Specialists , your mission will be to analyze and resolves problems,, system issues, billing and credit inquiries, product pricing, placement, promotion and any other inquiries received via inbound calls and emails from Marketing Consultants, sales, and marketing managers. Drawing from your consultative approach, you will utilize your active listening skills and exceptional communication skills to provide necessary information and support to Marketing Consultants in the selling of products and services to each customer's needs. Your prior experience working in a fast-paced, performance-based call center environment will help with your smooth transition into this role and your strong customer service acumen will be a key to your success. Your ability to navigate the Internet and your experience or knowledge of local search engines such as Google and Yahoo along with MS Word, Excel and Outlook will enable you to perform your daily customer support responsibilities as well as take on other projects as needed. If you are looking for a fun and exciting place to begin or expand your customer service career then look no further and apply today!
