Position will be in a call center environment placing outbound calls to: pharmacies, medical offices and hospitals. Typical work-day will be a combination of calls, data retrieval calls, record abstracting, QA, and Data Entry. Days/times will be Monday-Friday 8am-5pm and will last indefinitely
Must have previous telephone work experience. 1 year of Call Center experience is ideal. Knowledge of medical terminology: medical billing, records, insurance, or working in a pharmacy are a must. Need to have good speaking voice and aptitude to be polite and persuasive. Must be able to follow strict telephone and data entry protocol. Must be able to type 30 wpm.
Must have HS diploma.
