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The Field Calibration and Repair Technician
reports to the Service Manager or Branch Office Leadand is responsible for
calibrating, troubleshooting,repairing and installing all Troxler and
competitor equipment both in-house and at customer sites. Field travel requirements are up to 75%. Troubleshoot and repair to board level and
limited component level repair when required.
Service, calibrate and repair electro-mechanical equipment and misc.
types of laboratory equipment. Interface
with customers for both sales and service in person, in writing, and on the
phone.
Duties and Responsibilities
§
Perform repairs and calibrations on various nuclear and non-nuclear
precision measuring devices.
§
Communicates service capabilities to customers.
§
Calls on prospective and long-term customers to sell additional services
and service contracts.
§
Meets turnaround and overall service goals.
§
Works with team leaders to ensure the key measures are being achieved.
§
Provide customer service support.
§
Perform shipping and receiving functionsfor equipment serviced.
§
Be willing to cross-train and learn other skills.
§
Provide training to customers on service and calibration as required.
§
Works closely with Production Department personnel and assists with
production calibration as needs require.
§
Other duties as assigned
Prerequisite Skills and Education
§
2 year Technical Degree or equivalent work experience
§
Sales and Customer Service experience.
§
Must be able to lift 45 pounds.
§
Must have excellent organizational and interpersonal skills, and be
self-motivated.
§
Must be willing to attend additional training as required and offered.
§
Must have working knowledge of Microsoft Windows-based applications
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How to Apply
Apply Online
Apply Here By Choosing Multiple Job Codes
Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com
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