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The main duty of the
Desktop/Systems Support Technician will be end-user support, including
installation, troubleshooting, hardware break/fix, phone support, and account
management. The Desktop/Systems
Support Technician will also assist in the
maintenance of the company’s network and server systems. The Desktop/Systems
Support Technician would have the opportunity to expand his experience with
complex IT systems, such as advanced networking equipment, SAN, VOIP Telephony
equipment, Windows and Linux server systems, etc.
Requirements
Qualified Candidates
should have:
• A+, MCDST, or
equivalent.
• Deep understanding
of PC hardware. Proficient in performing, break/fix, installations, and
upgrades
• Deep knowledge of
common desktop operating systems: Windows XP, Windows Vista, Windows 7, Mac OS
• Proficient in
Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook)
• Experience
installing and troubleshooting software for the above platforms
• Experience in
identifying, removing, and protecting against spyware/virus infection.
• Working knowledge of
desktop networking (wired and wireless), and network troubleshooting skills.
• Extremely
customer-oriented, treating co-workers and customers with the utmost
consideration and respect,
• Ability to build
excellent and friendly relationships with all employees,
• Ability to follow up
on assignments from senior members of the team, and complete tasks in a timely
manner
• Excel at making the
work load, and request/service process visible, and be accountable for the work
assignments
• A willingness to
learn new systems, and skills.
Experience with the
following is a plus:
• Active Directory
Administration
• MS Exchange
• Cisco IP Communicator
• Cisco Firewalls,
Switches
• Symantec Ghost
How to Apply
Apply Online
Apply Here By Choosing Multiple Job Codes
Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com
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