Monday, July 21, 2014

Design Researcher

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You will work with Design, Product, and Engineering teams to help them understand current user behaviors
and pain points. You will synthesize the key issues and communicate them to the product team and management. The responsibilities of this position will vary but you must be comfortable conducting research for all stages of the user-centered design process: from early stage ethnographic research, concept studies, design iteration, through to usability studies and benchmarking.

Requirements:

* 3-5 years of experience conducting research
* Master's degree in Psychology, Human Factors, HCI, or related field (e.g. HCDE)
* Passion for user research and strong end-user advocate
* Demonstrated proficiency with industry-standard research methodologies, especially familiar with benchmarking protocol (required)
* Solid research skills including developing research plans, experimental design, collecting and analyzing human behavioral data in a lab or in field setting
* Use your research to identify new opportunities and generate innovative ideas that influence the product direction
* Drive your work through the software development process, working as part of a multi-disciplinary product development team of User Research, Design, Product Planning, Program Management, Development, and Test
* Collaborate with teams across the organization to ensure we maintain industry leadership, delivering innovative, exciting and emotionally engaging products
* Must be able to work collaboratively with other researchers, and work on multiple interrelated projects to completion on schedule
* Must be able to assess data from multiple sources, synthesize it, and translate into actionable recommendations
* Must have strong work practices and a proven record of delivering research findings on time for demanding and complex research questions
* Highly detail-oriented, self-motivated, highly organized, able to work in a team environment that is fast-paced with multiple projects, Excellent verbal communication and presentation skills

Ideal Candidates will also have:

* Experience conducting research involving multi-platforms (Web, SW, HW) in both US and global scale
* Experience conducting research with hardware / software interaction
* Experience with touch interfaces in cross-platform apps (Windows, iOS, Android)
* Experience with non-lab based methods: field work, contextual inquiry, card sorting, interviewing, and longitudinal / diary research
How to Apply
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Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com

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