Monday, December 6, 2010

Network Engineer - Job Code: CIK-1906

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Key Skills:
Computer Networking,IT Infrastructure Networking

Job Description:
Excellent communication Skills written & verbal
Good customer interaction and result oriented
Troubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless /
Bluetooth issues, Data Card issues
Knowledge of blackberry mail configuration and troubleshooting
Escalation Management
Excellent communication and organizational skills
At-least one year experience in international BPO in technical process (Specially in Laptop support
added advantage)
Understanding of Microsoft Windows systems and network security concepts
Comfortable in working in rotational shifts
Good in analyzing root cause and providing the resolution

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