Sunday, January 22, 2012

Customer Service Associate-Job Code: CIK-2165

If images are not displayed, click the above link like "Display images below - Always display images from"

For Address & Walk-In Interview Venue Details Go To Contact Page & Get Appointment.
You take ownership of the online merchant issue.You want to solve the challenge on their first call with you.You enjoy the challenge of having the frustrated, angry and at the end of their rope" caller end the call satisfied and thanking you for your assistance.Either full time or part time, you get to solve the issues the first time because you have the ability and theauthority to solve many of the challenges you ll face no escalating no callbacks. For you, its about resolving the customer challenges the first time.Promptly and professionally resolve incoming customer inquires both by phone or email Contact customers to respond to inquiries or to notify them of actions.Examine all relevant information to the inquiry and use critical thinking to identify solutions.You may have an opportunity to schedule your own shifts in our 24/7 environment Consider when youve called your favorite internet retailer. You know what it s like when you receive one part of your shipment but not the other. You get frustrated when you are unable to enter a different shipping address.provide remarkable customer service customer service where at the end of every call you are praised for diffusing the issue courteously with empathy and professionalism.
Keywords:Fresher, Under Graduate, MBA Marketing, HR, Day Shift, Excellent Communication, Housewife, Female, Part Time.