Sunday, November 22, 2015

Cisco VoIP Engineer

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Cisco VoIP Engineer & new jobs listed for the day


Follow established policies and operating standards, as well as industry best practices, in providing telecommunication services.
·         Document and maintain telephony standards documents (COE).
·         Maintain current state diagrams and documentation of telephony systems.
·         Perform preventative maintenance and security administration functions.
·         Set service expectations for changes with vendors and coordinate delivery of their services.
·         Accountable and responsible for software and hardware updates of telecommunications systems.
·         Troubleshoot problems associated with services for clients. Work with users, vendors and other technical personnel to identify and resolve problems and malfunctions and perform repairs.
·         Perform regular and periodic utilization and capacity planning analysis and report.
·         Maintain competency in related technologies, including operating systems, associated tools and sub-systems.
·         Interface with others on system infrastructure problems, technical concerns, and financial issues.


Qualifications

Engineering degree in computer science, engineering or telecommunications and/or 5+ years of equivalent network and telephony experience.
·         5+ years of information technology experience including at least 2 years or more of direct customer support.
·         5+ years of direct hands on experience administrating and installing Cisco Call Manager, Cisco Unity Voicemail, IM&P.
·         5+ years of Cisco IOS experience, specifically regarding QoS and voice gateway configurations (MGCP, SIP, H.323).
·         Relevant certifications desired (CCVP, CCNP , CCIE- Preferred).
·         Avaya administrative experience a plus but not a requirement.
·         Knowledge on vmware, Jabber, telepresence and other Cisco unified communication technologies products and Microsoft Lync.
·         Knowledge and understanding of ITIL process.
·         Excellent written and verbal communications skills.
·         Demonstrated understanding of TDM and IP Telephony concepts, networking/distributed computing environment concepts; knowledge of and experience with principles of routing/switching, client/server programming, and the design of consistent network-wide telephony system layouts.
·         Demonstrated oral and written interpersonal, communication, analytical, presentation, and organizational skills; the ability to meet deadlines/work independently.
·         Must be adept at handling multiple assignments in a timely manner and meeting assigned deadlines


How to Apply? Apply Online           

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Customer Is King
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