Saturday, April 12, 2014

Service Advisor

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Looking for an exceptional
individual who wants to join a

Desktop/Systems Support Technician

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The main duty of the Desktop/Systems Support Technician will be end-user support, including installation, troubleshooting, hardware break/fix, phone support, and account management. The Desktop/Systems 

Support Technician will also assist in the maintenance of the company’s network and server systems. The Desktop/Systems Support Technician would have the opportunity to expand his experience with complex IT systems, such as advanced networking equipment, SAN, VOIP Telephony equipment, Windows and Linux server systems, etc.

Qualified Candidates should have:
• A+, MCDST, or equivalent.
• Deep understanding of PC hardware. Proficient in performing, break/fix, installations, and upgrades
• Deep knowledge of common desktop operating systems: Windows XP, Windows Vista, Windows 7, Mac OS
• Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook)
• Experience installing and troubleshooting software for the above platforms
• Experience in identifying, removing, and protecting against spyware/virus infection.
• Working knowledge of desktop networking (wired and wireless), and network troubleshooting skills.
• Extremely customer-oriented, treating co-workers and customers with the utmost consideration and respect,
• Ability to build excellent and friendly relationships with all employees,
• Ability to follow up on assignments from senior members of the team, and complete tasks in a timely manner
• Excel at making the work load, and request/service process visible, and be accountable for the work assignments
• A willingness to learn new systems, and skills.
Experience with the following is a plus:
• Active Directory Administration
• MS Exchange
• Cisco IP Communicator
• Cisco Firewalls, Switches
• Symantec Ghost
How to Apply
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Warm Regards
HR Executive
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