Friday, October 1, 2010

Oracle Technical Expert - Job Code: CIK-1690

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Opening for an Oracle Technical Expert to work as part of our growing  development team.  Our Technical Experts work closely with internal customers to help establish business requirements and solve business issues.  Candidates for this position will need to be able to code, test and debug programs and assist in the development of major system modules.  This position also works on complex subroutines, creates complex processes and develops technical skills across multiple disciplines. Candidates must have prior experience leading the team of developers as well as projects. Candidates must have strong mentoring experience.

Required Skills:
5 Years in a technical LEAD role in information technology
8  years of experience working with Oracle
Java development experience is desirable
Knowledge of JDA Manugistics is a plus
5 years experience designing and developing large scale international systems
Experience operating in an environment that leverages continuous integration (Automated build/deployment) process
Unix/Linux (Scripting/Development)
Must have experience in writing formal technical documentations such as design documents, specs, data flow diagrams and support diagrams.
Strong written and oral communication skills

A Bachelor’s degree in Computer Science, Information Systems or related technical field is desired. The equivalent combination of education and experience will be considered.

IT Group Manager - Job Code: CIK-1689

Job Description

The team is looking for an IT Group Manager to become the IT Billing Platform Owner (PO) to oversee all IT efforts in the Billing platform and the QAS/Fusion system. The GM will be a member of the CRM IT DRG, will represent CRM, IT and Company needs, and will help the business drive toward distinctive service and competitive prices. The new PO will contribute to the advancement and implementation of strategic and tactical initiatives in concert with advancing significant IT transformation initiatives underway.Once hired, the chosen candidate will execute on these expectations: - Establish strong partnership with the Business Billing Platform Owner- Manage the Billing IT Organization including service mgmt functions, and support enterprise wide billing needs- Direct and operate the QAS/Fusion system- Align staffing and work assignments within Governance allocations- Increase system quality and availability while reducing costs and deliver value within targeted timeframes- Ensure work complies with IT Guiding Principles, Architectural Standards and aligns with platform and enterprise roadmaps- Build the needed versatility within your organization to staff needs - Sponsor Enterprise, CRM BF and Platform projects to guide them to successful completionThe successful candidate attributes are: - Managed teams and mid to large organizations (40+) responsible for distributed or mainframe application development in Fortune 500 companies as an IT Leader - Can drive IT strategic direction at the business functional level- Develops staff and leaders within the organization - Brings the outside in infusing new ideas, and seeks to understand the changing landscape of the IT industry- Puts priority on setting context (why and value) for direction within their organization - Measures and communicates organizational productivity, quality, and performance- In summary, the successful candidate will be a strong and proven leader.

Our leaders want results and you'll have the chance to make significant contributions in a company that has taken the insurance world by storm. Our company is full of opportunity and promise. Consider the strength of your new employer as one of the country's largest auto insurance companies. You'll be surrounded by smart, driven people like yourself, who combine innovation and analysis to achieve industry-leading results and recognition.

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Field Support Professional - Job Code: CIK-1688

Field Support Professional, IT System Technician

Our Field Support System Technicians are expected to provide a high level of customer service and support while ensuring quality service delivery through the following activities

·         Providing Level 2 onsite software and hardware support including hardware break/fix

·         Configuring, assembling, and installing desktop workstations and peripherals

·         Providing IMAC (install, move, add, change) services

·         Managing workflow and priority of tasks

·         Mentoring junior team members and provide the highest level of customer service

·         Providing support to executive clients while ensuring quality service delivery

·         Providing media management support

·         Ensuring adherence to asset management procedures

·         Ensuring timely resolution in order to meet Service Level Agreements
To succeed in this role you will need extensive relevant experience in a desktop support environment with a demonstrated level of quality customer service focus including executive support. It is necessary to work independently, multi-task under pressure, apply good verbal and written communication skills, and impart your knowledge to more junior team members. Lifting of IT desktop equipment and peripherals will be required.
These represent positions that will allow you to apply your skills and experience in a team that is increasingly involved with ongoing challenging work and engaging projects during the continued evolution of a leading, global IT company.On call and a shift rotation may be required for some positions and Security clearances will be viewed favourably.

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Part Time Office Admin / Accounts - Job Code: CIK-1687

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You will be responsible for general administration duties within a small friendly team.

Responsibilities include:

Ordering products form suppliers

Updating records in our management system

Invoicing and collections


General office administration

To be successful in this role you will have a positive and friendly attitude. You will have at least intermediate computer skills in MYOB or similar, MS Excel and Word.

Experience in IT products/suppliers is advantageous, but not essential.

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