Thursday, October 15, 2015

Billing & Administration Executive

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Performing order management for WorldPayTotal/YESpay/Zinc customers
Liaising with Merchants for missing information or order related details
Sending required terminal information to Banks and assisting in set up at their end.
Assigning task to Support for accomplishing set up on servers.
Providing relevant details to partners/merchants for setting the terminals.
Deal with the changeovers of existing customers.
Co ordinate with Internal departments to resolve the customer issues.

Involved in setting terminals for WorldPayTotal clients.
Liaising with Gateshead office in completing the set up.
Assigning the set up to support team and providing the necessary setup details to Gateshead office.
Key Relationships:

Internal : Order Processing Team, Operations & Support Dept, Internal Sales Team, UK sales team, WorldPayTotal team, Customer Contract Centre UK team.
External : Acquirer:- Customers and Partners.
Skills & Experience

Our Personality and Behaviours

Work Smart – We’re constantly curious, looking for brilliantly simple solutions and we make things happen and achieve amazing results.

Be Spirited – We are passionate about payments, our customers and colleagues. We are resilient and courageous in our thinking and actions.

Be Supportive – We care about each other, our customers and our company and we are open and direct in our approach. We are always striving to do the right thing in the right way.

Graduate/Post graduate with good communication skills.
Have worked in a similar customer facing operations role.
Good command over MS Excel & Powerpoint.
Ability and desire to work in a team and contribute towards the overall growth of team.

How to Apply? Apply Online           

Apply Here By Choosing Multiple Job Codes


Warm Regards
HR Executive
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