Tuesday, July 9, 2013

Professional: System Administrator

Job Summary:
For Address & Walk-In Interview Venue Details Kindly go through
http://www.Customeriskinginc.com choose the job code suitable to you and
mail your updated resume with covering letter and job code in the
subject field to telephonicinterview@customeriskinginc.com

Required Certifications: Windows Server 2003 and 2008R2, Windows SQL Database, SharePoint 2007, Exchange 2007 or 2010, VMWare. Sercurity certification required within 4 months from the start date.
Required Skills: Working knowledge of the capabilities of applicable computer hardware configurations and the SQL DB maintenance, management of exchange servers, virtualized hosts and the functionality of SharePoint and Portal Administration.
Responsible for providing computer support operations including, but not limited to, computer operations, production control, data entry, remote job entry, tape library, etc. Installs, maitains, and upgrades Oss and applications for the Microsoft Advanced Server and client environment. Assist developer/vendor in loading and tegrating applications onto Windows 2003 and 2008R2 servers. Performs backups, monitors site traffic and helps scale site capacity to meet traffic demands. Assist in development and implementation of policies and procedures, load and performance monitoring, hardware provisioning, hardware and software installation, configuration and maintenance. Plans, organize, directs and controls computer systems operations. Maintains file systems integrity. Proactively monitors all software and systems. Provide on-call support to server outages. Understands, adheres to and implements overall security and configuration policies. Work directly with Applications users, outside vendors and Service Centers to provide user support in resolving application trouble tickets. Assist with Windows 2003 and 2008R2 software releases and monthly system maintenance to include security patches. Indentifies processing requirements and schedules job streams for computer runs. Provide application System Administration support to include accounts creation, management and deletion. Candidates should have a thorough knowledge of the capabilities and applicable computer hardware configuration. Should have a good understanding of SQL DB maintenance; management of exchange servers; virtualized hosts; and functionality of SharePoint and portal administration.

Essential Job Functions
Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action.

Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed.
Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications.
Utilizes standard corporate tools to record change and problem activities for tracking purposes.
Qualification
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in computer science, or related field preferred
Four or more years of experience with computer systems or networking
Experience working with computer hardware for installation and upgrades
Experience working with software installation/upgrading procedures
Experience working with file and system maintenance procedures

Other Qualifications
Good organization skills to balance and prioritize work, and multitask
Good analytical and problem solving skills to troubleshoot systems problems
Good communication skills to communicate with support personnel, customers, and managers
Ability to work independently and as part of a team
Recruitment for the following job codes also        




















                              

Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com

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Monday, July 8, 2013

Customer Service Representative

Job Summary:
This position is responsible for taking calls from the customers and responding to their questions, inquiries and concerns about their specific communications products/services.

Job Duties and Expectations:

Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail.
Informs customers about services available and assesses customer needs.
Handles customer problems related to product function or the replacement of defective parts.
Completes, processes, and maintains applicable paperwork and records.


Qualifications
EXPERIENCE:
Requires 3+ months experience working with people and providing them with service such as retail or restaurant experience. Must be comfortable working on a computer and talking on the phone! Any previous call center experience is a plus!
Recruitment for the following job codes also        





















                              

Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com

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Saturday, July 6, 2013

HCL BPO Hiring Technical Support/Customer Support

Job Summary:
Desired Candidate Profile:
                                                                                                         
1. Graduate/Under Graduate, Drop Out (Any stream)

2. Experience 0 to 5years

3. An understanding of ISP/Networking concepts

4. Basic computer and desktop knowledge.

5. Strong written and verbal communication skills.

6. Troubleshooting skills

7. Flexible to work in night shifts: 24*7*5 days working.

8. Immediate Joinings.

Benefits With HCL:

1. Overtime,process allowance and incentives over and above CTC.

2. Pick-up and Drop in AC Cabs.

3. Biannual Appraisal.

4. Internal Job Postings across all HCL Divisions.

5. Employee Referral Policy.

6. 5 Days Working.

7. Excellent Growth Opportunities.

Telephonic Interview. Job Description & Address Details Available On http://customeriskinginc.com
Visit & Choose The Job Code,Read The Job Description & Mail to telecon@customeriskinginc.com
(Job Codes With Job Description Only Accepted)

Recruitment for the following job codes also        




















                              

Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com

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Friday, July 5, 2013

Technical Writer

Job Summary:
Technical Writer is responsible for the publication, development and editing of budgetary documentation and requests to include Requests for Proposals (RFPs), Statement of Work (SoW), Metro Electronic Action Documents (MEADS), and technical documentation. Qualified candidates should have the following: experience in the generation of technical documentation relating to the transit industry and government technical writing based on talent management, learning and development, succession planning, and the ability to develop written products independently and with little daily oversight when given general and/or overarching requirements, excellent written and oral communication skills.

Desirable skills and experience include the ability to document scientific and technical ideas in simple and concise sentences and paragraphs, ability to interpret, translate and document requirements, policies, processes and procedures, ability to manipulate and format documents using MS Word or other well-known word processing tool and publishing tools.  Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.

General requirements: Edit, standardize, or make changes to material prepared by other writers or established personnel.  Confer with customer representatives, vendors, plant executives, or publisher to establish technical specifications and to determine subject material to be developed for publication.  Review published materials and recommend revisions or changes in scope, format, content, and methods of reproductions and binding.                                                                                                                    
Recruitment for the following job codes also        





















                              

Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com

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Thursday, July 4, 2013

Senior Project Manager

Job Summary:
Responsible for managing projects or programs with multiple integrated projects including defining, planning, and ensuring execution of all tasks necessary to meet project objectives. Specific responsibilities include creating and maintaining the project team infrastructure, obtaining necessary resources to staff and support the project, defining project scope and work breakdown structure, developing cost estimates and resource loaded schedules, evaluating change requests and approving or rejecting as appropriate, managing overall costs versus budget, managing subcontracted relationships, identifying and mitigating project risks, interfacing with and integrating the efforts of stakeholders, support personnel and line management to ensure project objectives are achieved.
Responsible for management of multiple projects to drive improvements in the Irradiated Materials Testing Product Line / Radioactive Materials Laboratory.   In addition responsible for administrative duties necessary in support of the Subdivision, for example management of the budget, development and maintenance of long range plans, integration of work across Radio-logical Materials Laboratory Units, etc.
For both Senior and Principle  the degree should be in a technical field and candidate must have at least two years of program or project management experience in an engineering or technical environment.

Recruitment for the following job codes also        





















                              

Warm Regards
HR Executive
Customer Is King
Web : http://customeriskinginc.com

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Find out how! (customeriskinginc.com)

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