Responsibilities:
· Perform a full range of customer service oriented telephone/mail support activities.
· Open and process documentation for new accounts.
· Process deposits, withdrawals and or closeouts.
· Perform various operational back office duties.
· Perform wire transfers and issue checks to customers.
· Assist customers in account maintenance. (Renewals, address changes, stop payment orders.)
· Assist customers and/or prospective customers with inquiries via the telephone.
· Perform account research as requested by customers.
· Assist in special projects as needed.
Qualifications:
· 1-3 years banking experience and 2-4 years customer service experience.
· High School diploma required and prior experience as a new account representative and/or teller.
