Saturday, September 18, 2010

Customer Service / Inbound Sales- Job Code: CIK-1609

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Customer Service / Inbound Sales

As a Customer Service / Inbound Sales Rep, you may work with a headset, but it's your mindset that makes you most valuable. You are courageous, respectful, and customer-focused. Join us in redefining what it means to assist people with a customer service driven, sales-minded disposition. Use your ability to make real connections with potential clients to help us provide an exceptional buying experience.

If you're comfortable in a highly enthusiastic environment that gives you the chance to talk to people all day long, spend 90 percent of your time handling telephone calls from prospective    and existing customers regarding insurance rates and policies then becoming a Customer      
Service / Inbound Sales Representative is the role for you! Providing world class service to our potential clients countrywide, our representatives must possess the following:

High School diploma or equivalent
Minimum 2 years of post secondary education or 2 years work experience in a complex customer service environment                        
1 year of sales experience and a thorough understanding of sales techniques, including up-selling and overcoming objections
Proficient in computer window-based programs with excellent navigational skills
Excellent communication and customer service skills
Licensed position: P & C training will be provided
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