Responsibilities:
Provide exceptional customer support
Maintain and increase product knowledge through research and training
Research problems and customer inquiries to resolve issues
Log issues and resolutions into the CRM
Maintain a productive attitude in the workplace
Requirements:
Bachelor’s degree in technical field preferred
2 years experience testing electronics at the component level
2 years experience repairing electronics at the component level
Team oriented, flexible, and proactive self-starter who thrives in a team environment
Excellent verbal and written communication skills
Ability to make decisions independently while working in a fast paced environment.
