Friday, June 25, 2010

Operations Specialist

Detailed Description:
Open new bank and brokerage accounts. Identify, document, and resolve application exceptions and communicate with internal departments such as Customer Service, Fraud, Operations, and Compliance.
Essential Responsibilities:
- Review paper and electronic applications to determine good order
- Manually enter applications as needed with speed and accuracy
- Quickly respond to related Operations and Customer Service inquiries
- Work with various lines of business to identify fraudulent or high risk new accounts
- Process all work on a daily basis to maintain excellent service levels
Must be a dynamic and self-starting individual, able to work as part of a team or independently, with strong organizational skills. 
- Strong prioritization skills and ability to adapt to change. 
- Strong organizational skills and prioritization techniques to adapt to changing priorities
- Strong analytical and problem solving skills (2-3 years of analytical work) are required
- Minimum of 2 years of financial Operations experience or equivalent
- Excellent verbal and written communication skills