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Description
Description
Quality Analyst
Qualifications
- Previous experience in testing Client Server and Web applications
- Understanding of application software and hardware architecture principles
- Understanding of the concepts pertinent to data center operations, network, telecommunications and application development and integration
- Strong written and verbal communication skills
- Ability to assist in the development of solutions that are in the best interest of the client
- Knowledge of software testing principles and practices
- Strong analytical ability
- Familiarity with source/document control programs
- Ability to interact with the development staff to resolve defect issues and for design work
- Ability to work in a team environment
- Knowledge of the software development lifecycle
Essential Job Functions
- Establishes and documents a tailored strategy quality plan in collaboration with the project manager, for the performance of quality assurance activities for assigned project or task.
- Develops and maintains quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with established software development standards, policies and procedures or best practices.
- Conducts assessments and evaluations through independent analysis and interpretation of objective and subjective evidence to verify compliance to established standards and applicable quality plan. Determines level of process and product quality. Develops written reports of findings; escalates unresolved issues to appropriate management levels.
- Evaluates work products to independently assess quality and reports findings. Researches alternative solutions to problems, determines proper approaches, makes verbal and/or written recommendations to appropriate parties and implements solutions.
- Gathers uses and analyzes defect metrics data. Assists in presenting analysis findings to the appropriate levels of management verbally and through the preparation of periodic written reports.
- Participates in special projects, external audits and process improvements in support of quality assurance initiatives.
- Assists management in the definition and maintenance of an effective and efficient quality program, including the development and presentation of associated training and familiarization to affected staff. Revises standard practices and procedures as appropriate.
- Provides leadership and work guidance to less experienced personnel.
Qualification
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in business, mathematics, engineering, management information systems, computer science, or related field preferred
- Four or more years of quality assurance, engineering or management information systems experience
- Experience working with quality metrics and software industry metric data collection and analysis techniques
- Experience working with quality assurance principles and practices and software development methodologies such as Catalyst
- Experience working with standard software development methodology assessments, such as SEI/CMM or ISO 9000
- Experience working with project management methodology
- Experience working with software test science and tools
Other Qualifications
- Good organization and time management skills
- Communication skills to interact and present findings to team members, customers, management and support personnel
- Good analytical and problem solving skills
- Interpersonal skills for interacting with project and task team members
- Good personal computer and business solutions software skills
- Basic leadership skills to mentor less experienced quality assurance personnel
- Ability to handle activities on multiple projects and tasks within the same or different accounts
- Ability to work independently
- Ability to work in a team environment, even when remote support is required
- Ability to deal with and manage change
- Ability to complete assigned responsibilities in a given timeframe within a given budget
- Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
- Ability to independently generate presentations regarding quality assurance group activities and status, and present them to senior management, customers and development staff
- Willingness to travel
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